Five Keys to Effective Jury Voir Dire
By Jordan Factor
Jury selection is often misunderstood. It is not about persuasion, at least in the traditional sense. It is not about socializing the jury to the major themes of your case or laying the groundwork for your opening statement. Nor is it an opportunity to display mastery of your case or to establish yourself as an authority.
Jury selection is fundamentally about human connection. It is a process of meeting a group of strangers and encouraging them to reveal their feelings, biases, beliefs, and experiences, so you can identify those you wish to excuse from service. At its core, voir dire is a human process. Treat it that way, and it will serve you far better than any scripted performance ever could.
What follows are five core principles that can help transform jury selection from a rigid, scripted exercise into a meaningful personal interaction that improves your likelihood of selecting a favorable jury and building trust and rapport with the jurors.
1. Be a Human, Not a Lawyer
Forming a genuine human connection with potential jurors starts with using plain language and a natural, comfortable tone. The courtroom can be an intimidating environment, especially for people who have never been inside one before. Legal jargon only heightens that discomfort and alienates you from the jury. During jury selection, your language should be simple, conversational, and familiar.
Avoid technical terms whenever possible. If a word requires explanation, don’t use it. Replace formal legal vocabulary with everyday language that people actually use. This is not about dumbing things down; it is about creating comfort and communicating clearly and respectfully.
Tone matters just as much as word choice. Speaking down to jurors creates resentment, even if they never show it openly. Treat jurors as equals whose perspectives matter. Speak to them the way you would speak to intelligent strangers in a casual setting. When jurors feel that you are genuine and approachable, they are more likely to answer honestly and engage thoughtfully.
Your first question should invite human connection. I always ask the same first question during jury selection: “Who just doesn’t want to do this?” Potential jurors are typically eager to discuss their concerns about jury service and relieved to be asked about their misgivings. Their answers are revelatory, ranging from child care issues, to job worries, to strongly held beliefs about the justice system. Asking this question first shows that you care about them as people and that you appreciate the sacrifice they are making. Their answers provide an opportunity to connect with them over issues that matter deeply to them.
2. Be Vulnerable
Jurors like to believe they make decisions based purely on logic and evidence, but decades of research suggest otherwise. People tend to reach conclusions emotionally and then rationalize them afterward. If you want to understand how jurors will ultimately decide your case, you must explore how they feel, not just what they think.
Questions that ask for opinions can be useful, but questions that invite emotional responses are far more revealing. Asking jurors how a topic makes them feel opens the door to concerns that might otherwise remain hidden, such as fear, discomfort, or suspicion.
To encourage that level of honesty, you must be willing to model it yourself. If there are aspects of your case that initially gave you pause, acknowledge them. If you had a gut reaction that you had to work through, share that experience without immediately explaining it away. I once represented a prisoner who was a talented tattoo artist and whose enthusiasm for the artform was written all over his face. Literally. I wanted to know how this made jurors feel. So, I shared that when I first met my client, I was intimidated—and even scared—by his appearance.
This vulnerability signals that it is safe to speak openly. Jurors are unlikely to take emotional risks if they sense that the lawyer is guarded, scripted, or performative. When you demonstrate self-awareness and candor, jurors often respond in kind.
The key is authenticity. You cannot ask jurors to confront difficult feelings if you are unwilling to do so yourself.
3. Let the Jurors Do the Talking
A simple way to evaluate the quality of a voir dire is to count who is doing the talking. If the lawyer dominates the conversation, something has gone wrong. Jury selection is effective when jurors speak far more than the attorney.
Your role is to facilitate discussion, not to control it. Ask concise questions. Then stop talking. Give jurors space to think and respond. Resist the urge to fill silence—it often precedes the most honest answers.
That means resisting the temptation to talk too much or to lecture. You cannot learn about someone while dominating the conversation, and you cannot build rapport by delivering mini-arguments disguised as questions.
People feel respected when they are heard. They feel dismissed when they are talked at. The fastest way to establish trust is to ask open-ended questions and then genuinely listen to the answers—without interruption, correction, or judgment.
Keep the conversation flowing. When a juror has finished answering a question, thank them genuinely for expressing themselves, find an authentic connection point to share with them, and ask who else feels the same way. Encourage the jurors to have a conversation amongst themselves. Do not cut short a free-flowing dialogue to get to the next question on your list. Facilitating an organic conversation will lead to better information, stronger rapport, and greater credibility. And it may lead to the biggest payoff you can hope for in jury selection—that you are seen, subconsciously, as one of the group.
Lawyers are trained to explain, argue, and persuade, but none of those skills are particularly useful during voir dire. This is not the time to outline your case theory or preemptively rebut defenses. If certain ideas are going to arise, let jurors express them themselves. Jurors are far more receptive to viewpoints that come from peers than to anything delivered by counsel.
4. Encourage Honest Views to Surface Early
Every jury panel contains people with strong opinions, biases, fears, and assumptions. That is not a flaw in the system—it is a reflection of human nature. The goal of voir dire is not to eliminate those beliefs but to uncover them.
One of the most common mistakes lawyers make is trying to suppress controversial or uncomfortable viewpoints out of fear that they will influence others. In reality, those views already exist. Silencing them does not make them disappear; it simply drives them underground, where they are far more dangerous.
When jurors openly express strong opinions, they are doing you a favor. They are telling you who they are. A person who believes that law enforcement is never wrong, or that lawsuits are inherently frivolous, is not contaminating the panel by saying so. They are identifying themselves so you can make informed decisions.
Rather than shutting these jurors down, invite them to elaborate. Thank them for their candor. Then ask the group how others feel about what was said. You may discover that many disagree—and that disagreement can be just as valuable as consensus. When unreasonable positions are exposed, reasonable jurors often distance themselves from them without any prompting from you.
Silence is your enemy in jury selection. Information is your ally. The more jurors talk, especially about difficult subjects, the clearer your picture of the panel becomes.
5. Stay Attuned to the Group
Throughout jury selection, keep your focus on the collective. Pay attention to the group’s energy, patterns, and unspoken reactions. Notice when a topic has run its course for the room as a whole, even if one person is still engaged. Successful voir dire requires understanding the group dynamic and working within it.
If you embarrass or belittle one juror, others will feel it too. Conversely, if you treat one person with courtesy and respect, that goodwill tends to ripple outward. Voir dire is a collective exercise. You should address the group as a whole, stay attentive to its mood, and avoid getting lost in one-on-one exchanges that pull you away from the broader dynamic.
It is also critical to remember that jury selection is not a series of isolated conversations. You are not having dozens of one-on-one chats. You are interacting with a group that has already begun forming relationships simply by sitting together, waiting together, and sharing a common experience. Social dynamics emerge quickly: leaders, followers, skeptics, and quiet observers. Accept and respect the group dynamics as they emerge.
Jury selection is, at its heart, an exercise in personal interaction, and voir dire works best when it is approached as a genuine, human exchange. It involves connecting with people you have never met and fostering an environment where total strangers feel comfortable sharing their perspectives, assumptions, emotions, and life experiences. Doing so will best enable you to identify the individuals you do not want on your jury and allow you to build trust and rapport that will pay dividends throughout trial.
About the Author
Jordan is a creative and tenacious litigator who focuses on sophisticated disputes often involving multiple parties and parallel proceedings across various courts. He represents private equity firms and their portfolio companies, municipalities, public companies, officers and directors, Bankruptcy Court Trustees, and State Court Receivers. Jordan currently practices at Michael Best & Friedrich LLP.
